Returns & Exchanges
At Woodland Presets, we strive to ensure you are completely satisfied with your digital assets. Due to the nature of digital goods, we offer a 14-day satisfaction guarantee for store credit or technical troubleshooting if the presets do not meet your expectations.
Review Policy
Ensure your request is submitted within 14 days of purchase and that you have attempted to apply the presets to compatible RAW or JPEG files.
Contact Support
Email our customer care team with your order number and a brief explanation of why the presets are not working for your specific editing style.
Technical Audit
Our photography experts will review your request and may offer custom adjustments or alternative preset packs to better suit your lighting and skin tone preferences.
Resolution
If a technical solution cannot be reached, we will issue a store credit or a one-time exchange for a different collection of equal value.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing